Alterdesk

The Alterdesk platform is specifically designed for professional communication. By means of e-mail address we verify whether you are a user who belongs to...

You can show your availability by picking one of these 4 statuses: Online, Busy, Away and Offline.  You can change your status by clicking on your name a...

You can change your profile picture through your profile settings. Once you go there, you will immediately see your current profile picture. Simply press &#...

You can change your job title at any time by going to the menu at the top right of your screen and choosing ‘Profile’. In the ‘General’ tab, you can fill...

It could be that when you were trying to log in, you entered the wrong password too many times. If this is the case, your account is locked and you can tr...

You can delete your Alterdesk account through the following steps: First log in, and then go to the Profile settings menu. Click on the Advanced tab....

It is possible to share accounts so that multiple users can access them. However, we recommend that you create a separate account for sharing – for example...

You can only log into a shared account through a personal account that has been given access to the shared account. As such, the ‘Forgot password’ functi...

During the registration process, you use one email address. But what if you have multiple active email addresses? How do you make sure you will not be con...

If you are no longer using the email address with which you have registered your Alterdesk account, you can follow these steps to remove / replace your old...