Alterdesk

Yes, it is possible to import your co-workers all in one go. When you have admin rights, you can access the company settings. You can do this by going...

Employees without a company email address can also use the Alterdesk messenger. Normally, a company email address is required for registration. However, if...

If you are the company admin you can access the company settings. You can do this by going to the menu in the top right corner of the web interface. Click ...

As an admin, you have two options to remove employees. You can either deactivate them or delete them completely. Deactivating users A deactivated user...

If you want to provide yourself and your co-workers with a messenger in your organisation’s colours, you can set a colour theme. Company admins can ac...

As a company admin, you can access the company settings by going to the top right menu in the web version and clicking ‘Company settings’. In the first...

Single Sign-on can also be set up for the entire company. As a company admin you can access the company settings by going to the top right menu in the ...

MDM (also known as Mobile Device Management) is a way to manage, secure, monitor and support mobile devices (such as smartphones and tablets), usually by m...

In the ‘Advanced’ tab of your company settings, you will find the following option: “Use fallback languages in the generated emails” – but what does this ...

If you wish to provide users who contact you through our messenger with certain information regarding the data that will be shared and your organization i...