Alterdesk

You can now easily start video calling (also known as ‘video conferencing’, used for, for example, videoconsultations) straight from every existing Alterdes...

If the quality of your stream during a video call is not adequate, there are a few things you could check. Older device Our video call functionality perf...

Alterdesk users can also choose to share their screen during a video call, if they are using the desktop client (for Windows or macOS) or the web client in...

Should you encounter problems with the video call functionality of the messenger, you can run the videochat tester to try and find the cause. After runnin...

The Alterdesk Glasses app can be downloaded in the Android Play Store and in the Epson Moverio store. The Glasses app is available for all Android smart gl...

Newer devices will generally not have any trouble when conducting video calls. Even so, there are some older devices that do not support video calling or o...

When you are participating in a video call on a Sony Xperia (with the Mediatek Helio chipset) your screen may turn green. If this happens to you, try the...

When you receive a regular phone call on your mobile device, you are used to seeing a call screen with the option to either take the call or ignore it. Rec...

Data usage can differ greatly per video stream. If your video screen changes little, less data is used than when it changes a lot. If we consider a si...

The web client does not offer any rotation options, so it cannot do so by accident. The only way in which something like this might happen is due to the dr...