Alterdesk

To start a conversation with a single co-worker or contact, go to ‘Contacts’ or ‘Coworkers’ in the menu on the left side of your screen. Look up the perso...

You start a group conversation by clicking ‘New’ – in the web interface you can find this button at the top of your screen and on your mobile device you ca...

The subject of a one-on-one conversation can not be changed. The subject of a group conversation can be changed by the owner and everyone with enough righ...

You can only invite new members to a group when you have got enough rights. Whether you have those rights depends on the settings of the group. If the own...

If you are the owner of a group conversation (e.g. the one who started the conversation), you can change the settings at any given time. In the web in...

You can not search for a specific message within a specific conversation. However, you can search for a specific message in all of your conversations....

When you have many active conversations, it can become a bit of a hassle to find the chats you need. It can be handy to mark those you use most, on order ...

In this article we already discussed the possibility to mark conversations in order to be able to look them up more easily. Besides the types of marking me...

Sometimes it is handy to be able to download a conversation, to print it and bring it to meetings (consider the environment though!) or archive it digital...

It is not possible to leave a one-on-one conversation. However, if the person you are having a conversation with is not a co-worker, you can remove him / ...