Contacts

How do I invite a colleague to start using Alterdesk?
To invite a colleague to join you for a conversation in the Alterdesk messenger, click ‘New’. A menu will open – choose ‘Co-worker’. Here you can ente...
Tue, 28 Jan, 2020 at 1:56 PM
Can I invite external contacts?
You can also invite external contacts to join you for a conversation on the Alterdesk messenger (such as specialists from other organizations). To add ...
Wed, 19 Feb, 2020 at 4:00 PM
Can I also invite private persons?
You can also invite private persons (such as patients or clients) to join you for a conversation on the Alterdesk messenger. Note: the private persons you...
Wed, 19 Feb, 2020 at 4:05 PM
I have invited someone, but the invite was not received.
When you invite someone to join you on the Alterdesk messenger, this person will normally receive an invitation by email. If the invitee did not receive t...
Tue, 28 Jan, 2020 at 1:56 PM
Can I add contacts with a private email address?
Even though it is advised to add contacts using their professional email address, it is also possible to add a contact using a private email address. ...
Tue, 28 Jan, 2020 at 1:56 PM
Is it possible to delete a contact?
Co-workers can not be deleted, other contacts can. To delete a contact using the web version of Alterdesk, open the conversation with this person and ...
Tue, 28 Jan, 2020 at 1:56 PM