You can also invite private persons (such as patients or clients) to join you for a conversation on the Alterdesk messenger.

Note: the private persons you invite will be able to use a limited version of the messenger and will not be able to start any conversations themselves – they can only participate in conversations you invite them to.


To add private persons click ‘New’, after which a menu opens. In this menu you can choose to invite a ‘Private person’.

To invite a private person, enter his / her first name, last name and email address. Click ‘Send’.


Naturally, these contacts will not be listed in your ‘Co-workers’ or ‘External contacts’ tab, but in your ‘Private persons’ tab.