Availability / apps
The Alterdesk platform is available for macOS (desktop), Windows (desktop), Android tablets and smartphones, iPhones, iPads and Blackberry smartphones. We a...
Tue, 28 Jan, 2020 at 1:45 PM
Alterdesk is available in English, Dutch, Spanish and German. In our web client, you can choose which of these you wish to use by going to the menu at...
Tue, 28 Jan, 2020 at 1:45 PM
The web version of the Alterdesk messenger (accessible via im.alterdesk.com) can be used in Chrome, Firefox, Vivaldi, Opera, Edge and Safari. Our video ca...
Tue, 28 Jan, 2020 at 1:45 PM
Is the desktop client or the Edge browser crashing in Windows 10? It could help to switch off the following Windows services: Connected User Experien...
Tue, 28 Jan, 2020 at 1:45 PM
Yes, that is correct! When you use your mobile browser to go to the web client, you will automatically be redirected to a page with a URL to the right mob...
Tue, 28 Jan, 2020 at 1:45 PM
When you see a red bar with an error code that ends at -2006, it is most likely your web-app cannot access the camera or the microphone. You can view...
Thu, 20 Feb, 2020 at 11:17 AM